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Frequently Asked Questions
Are all your products handmade?
Yes, all our jewelry and accessories are handmade with artisanal know-how. We collaborate with local artisans to create unique and authentic pieces.
What materials are your jewelry made from?
Our jewelry is made from high-quality materials, such as noble metals (silver, gold), semi-precious stones, and natural pearls. Each piece is carefully selected to ensure lasting quality.
Do you offer customization options?
Yes, we offer customization options for some of our products. You can contact us to discuss customization options according to your tastes and desires (choice of colors, stones, etc.).
How does delivery work?
We ship our jewelry and accessories worldwide. Delivery times may vary depending on your location. Orders are prepared and shipped within 3 to 5 business days after payment validation.
Do you offer returns or exchanges?
We accept returns within 14 days of receiving your order, provided that the products are unworn, in their original packaging and in perfect condition. Please see our returns policy for more details.
Do you offer any discounts or special offers?
We regularly offer exclusive promotions to our subscribers. Subscribe to our newsletter to be informed of our special offers and discover our new collections in preview.